Passengers with reduced mobility

Every passenger with reduced mobility has a right to ground and onboard assistance in compliance with EU Regulation 1107/2006

    Mobilità ridotta
    • PRM
      Passengers with reduced mobility.

      WCHR (wheelchair ramp) 
      Passengers may need a wheelchair to cover longer distances, between the airplane and the departure lounge, the gate, and between the starting point and the destination.

      WCHS (wheelchair stair)
      Passengers can move independently in the airplane but cannot climb stairs.

      WCHC (wheelchair completely)

       

      DEAF

      BLIND

       

      DEAF/BLIND

    Should you not receive the right assistance, you’re entitled to complain to the airline. If the airline does not reply to your complaint, passengers can submit a complaint to ENAC.

    Service charter

    Carta dei servizi

    Un servizio migliore per i nostri passeggeri

    We hope that you will enjoy our services. Our service charter, can be downloaded here.

    Suggerimenti e reclami

    Suggestions and complaints

    Your opinion is important. We would like to hear from you. Please send an email to: quality@avda-aosta.it, we will reply within 30 days as stated in our service charter.

    Bar & restaurant

    The airport restaurant will welcome you with delicious food and a selection of seasonal products from Aosta Valley. You can find it near our terminal.